SMS and Text Policy

Effective Date: 7/1/2024

Explorer Rest and Recreation values your privacy and is committed to ensuring the security of your personal information, including the use of SMS (Short Message Service) and Text for communication purposes. This SMS and Text Policy outlines how we collect, use, and manage SMS communications with our guests.

1. Consent to Receive SMS

By providing your mobile phone number to Explorer Rest and Recreation, you consent to receive SMS communications from us regarding your reservations, updates, promotions, and other relevant information related to our services. Standard message and data rates may apply.

2. Types of SMS Messages

We may send SMS messages for the following purposes:
Reservation Confirmation and Updates: Notifications regarding your bookings, check-in details, and any changes to your reservations.
Promotional Offers: Special offers, discounts, and promotions related to Explorer Rest and Recreation.
Customer Service: Responses to inquiries, feedback requests, and other customer service-related messages.

3. Opting Out

You may opt out of receiving SMS messages from us at any time by replying with “STOP” to any SMS message you receive from Explorer Rest and Recreation. Once you opt out, you will no longer receive SMS communications from us, except for transactional messages required to fulfill your reservations or legal obligations.

4. Message Frequency

We strive to limit the number of SMS messages sent to you and ensure they are relevant to your interactions with Explorer Rest and Recreation. Message frequency may vary based on your interactions and booking activities.

5. Data Security

We prioritize the security and confidentiality of your personal information. SMS messages from Explorer Rest & Recreation are sent through secure channels to protect your privacy. However, please note that SMS messages are transmitted over mobile networks and are not completely secure.

6. Contact Us

If you have any questions, or concerns, or wish to update your SMS preferences, please contact us at:

Explorer Rest and Recreation
2227 Cleveland Rd. W Sandusky, Ohio 44870
(419) 718-0324

Changes to this SMS Policy

Explorer Rest and Recreation reserves the right to update this SMS Policy periodically to reflect changes in our SMS practices or legal requirements. We will notify you of any material changes by updating this policy on our website or through other appropriate means.

By providing your mobile phone number and consenting to receive SMS messages from Explorer Rest and Recreation, you acknowledge and agree to the terms outlined in this SMS Policy.