Privacy Policy

Thank you for choosing Explorer Rest & Recreation. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our lodge or use our services.

Effective Date 7/1/2024

We may collect the following types of personal information when you interact with the Explorer Rest & Recreation:

1. Information We Collect

Contact Information: Such as your name, email address, mailing address, and phone number.
Reservation Details: Including dates of stay, room preferences, and special requests.
Payment Information: Credit card details or other payment methods for reservations or purchases.
Communications: Correspond and provide feedback when you contact us directly.

2. Use of Information

We use the information collected for the following purposes:
To Provide Services: Fulfilling reservations, processing payments, and delivering requested services.
Communications: Sending booking confirmations, updates, and responding to inquiries.
Improving Services: Analyzing website usage to enhance user experience and optimize our offerings.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: Third-party vendors and service providers who assist with operations, such as payment processing and marketing.
Legal Compliance: When required by law or in response to legal process, including government requests.

4. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Choices

Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in the emails or contacting us directly.

6. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:
Explorer Rest & Recreation Lodge
2227 Cleveland Rd. W Sandusky, Ohio 44870
(419) 718-0324

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.

By using Explorer Rest & Recreation’s services or providing your information to us, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.