Frequently Asked Questions
Welcome to our Frequently Asked Questions (FAQ) page, where we address common questions about Explorer Rest & Recreation. Find information on check-in/check-out times, pet policies, dining options, group rates, room amenities, our streamlined check-in process, nearby attractions, reservation procedures, parking availability, and cancellation policies. Whether you’re planning a visit or have specific inquiries, our FAQ page provides the answers you need to ensure a smooth and enjoyable stay. For further assistance, please feel free to contact us directly.
What are the check-in and check-out times?
Check-in is at 3:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request.
Is Explorer Rest & Recreation pet-friendly?
Yes, we welcome pets! Please notify us in advance if you plan to bring a pet.
What dining options are available on-site?
We feature the Berardis Food Truck, offering a variety of delicious dishes. Seating is available by the food truck and around the fire pit.
Do you offer group and package rates?
Yes, we offer special rates for groups and packages. Contact us directly or fill out the inquiry form here for more information.
What amenities are provided in the rooms?
Our rooms include amenities such as Premium Serta Executive Mattresses, free Wi-Fi, a mini-fridge, a microwave, a Keurig coffee maker, and a 55″ Samsung TV. We also provide complimentary clothing steamers and hairdryers.
What is the check-in process?
Our check-in process is quick and convenient. Upon arrival, you will receive a unique access code via our app or text, allowing you to access your room directly. If you have any questions or need assistance, our staff is available to help.
What local attractions are nearby?
We are conveniently located near Cedar Point, Cedar Point Sports Center, Sports Force Parks, and the Lake Erie Islands. For more detailed information, visit our Area Attractions page.
How do I make a reservation?
Reservations can be made online through our website or by calling us directly. For group bookings, please contact us to discuss your specific needs.
Is there parking available on-site?
Yes, we provide free parking for all our guests.
What is your cancellation policy?
Our cancellation policy varies depending on the booking type. Please refer to your reservation details or contact us for specific information.
Are ADA rooms available for booking online?
Yes, you can book ADA-accessible rooms online through our website. Please select the ADA option when making your reservation to ensure availability.
Where are the ADA rooms located within the property?
Our ADA-accessible rooms are conveniently located on the ground floor for easy access. Specific details can be provided at the time of booking or upon request.
If you have further questions or specific requests, please feel free to contact us. We’re here to ensure a comfortable and accessible stay for all our guests.
